Angelo Global LLC
4030 Wake Forest Road STE 349
Raleigh, NC 27609
Ph: 704-800-4572
Email: info@angelotours.com

Terms & Conditions, Cancellation & Refund Policy, Disclaimer, and Privacy Policy

Reservation Hold
A $100 reservation hold secures your tentative itinerary. If you choose not to proceed, it is fully refundable minus payment processor fees. If you choose to proceed, the remaining balance is due at least 30 days before the Trip Start Date. Reservations made within 30 days of the Trip Start Date require immediate payment of the remaining balance. All payments are subject to Angelo Global LLC’s Terms & Conditions, Cancellation & Refund Policy, Disclaimer, and Privacy Policy as detailed in this document.

Refund & Cancellation Policy
All bookings include a 24-hour review period starting at the time payment is received. During this period, travelers may cancel for any reason and receive a full refund of amounts paid, minus payment processor fees.

After the 24-hour review period, refunds follow the standard cancellation schedule:

• More than 30 Days Before Trip Start
  Travelers are entitled to a refund of 100% of amounts paid, minus non-refundable third-party charges and payment processor fees.
• 15–30 Days Before Trip Start
  Travelers are entitled to a refund of 70% of amounts paid, minus non-refundable third-party charges and payment processor fees.
• Less than 15 Days Before Trip Start
  Refunds are issued only for amounts recoverable from third-party suppliers, minus payment processor fees. Any portion of the payment already committed to suppliers or non-refundable services cannot be refunded.

Supplier-Dependent Refunds
Travelers acknowledge that hotel, transport, guide, and other supplier cancellation terms may differ. Refunds are limited to amounts recoverable from these suppliers. Angelo Global LLC is not responsible for non-recoverable amounts.

Booking Confirmation and Payment
A booking is confirmed upon receipt of the initial deposit. Angelo Global LLC will send a confirmation email with itinerary details. Remaining balance should be paid as described in the Reservation Hold section.

Liability and Travel Risks
Participation in tours involves inherent risks, including accidents, illness, or unforeseen events. Angelo Global LLC and its agents take reasonable care but cannot be held responsible beyond the control of the company or suppliers.

Itinerary Changes
Angelo Global LLC may make reasonable changes due to supplier availability, weather, or unforeseen circumstances. Travelers will receive a substantially similar experience.

Supplier and Third-Party Services
Some services, including hotels, transport, and guides, are provided by third parties. Angelo Global LLC is not responsible for failures of these third parties beyond reasonable efforts.

Governing Law
These Terms & Conditions are governed by the laws of the United States. Travelers are encouraged to resolve issues amicably. Local consumer protection rights may apply outside the U.S.

Privacy Policy

Introduction
Angelo Global LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how personal information is collected, used, disclosed, and safeguarded.

Information We Collect
Personal information provided voluntarily, including name, email, phone, postal address, payment info, travel preferences, communications, and technical data.

Use of Information
Used to process bookings, manage travel, communicate with travelers, provide support, comply with legal obligations, and improve services.

Legal Basis for Processing (EU / UK)
Processing is based on contract performance, legal obligations, legitimate interests, or consent where required.

Sharing and Disclosure of Information
Information may be shared with service providers, payment processors, regulatory authorities, or affiliates as necessary.

International Transfers
Data may be transferred and stored outside your country. Adequate safeguards are applied in compliance with GDPR and other laws.

Data Retention
Personal data is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights (EU / UK / Global)
Rights include access, correction, deletion, restriction, objection, data portability, withdrawal of consent, and lodging complaints with supervisory authorities.

Cookies and Tracking Technologies
Cookies are used to enhance user experience, analyze traffic, and support marketing. Users can manage preferences through browser settings.

Security Measures
Administrative, technical, and physical safeguards protect personal data. Complete security over the internet cannot be guaranteed.

Children’s Privacy
Services are not directed at children under 18. Personal data from children is deleted if identified.

Changes to This Privacy Policy
Policy updates are posted on the website. Continued use of services constitutes acceptance of changes.

Contact Information
Angelo Global LLC
4030 Wake Forest Road STE 349
Raleigh, NC 27609
Ph: 704-800-4572
Email: info@angelotours.com